Without exception, the true measure of any company is the quality of support before, during, and after the sale. For more than 30 years we have been supporting both NSI and legacy Nurad central receive systems for news operations around the world.
Today there are significant challenges facing our customers as the 2 GHz relocation project enters the delivery and commissioning phase. Every installation is a unique combination of hardware and software to meet the specific needs of the station.
It is our goal to complete every installation with a minimum disruption to daily operations. As a result of the aggressive 2 GHz relocation schedule, we have expanded our technical support group to meet the increased demand for information and services during the installation phase of the project.
NSI products are backed the way they are built - the best in the industry. The NSI Hassle Free Replacement Warranty™ gives you superior product support with no worries, no hassles. Now, you can have a replacement unit* should a major central receive antenna system component (feed assembly, LNA/BDC, CRS control/surge suppression assembly or positioner) fail during the Hassle Free period. This warranty gives you extra coverage in addition to the standard 2 year product warranty.
The Hassle Free Replacement Warranty™ is another example of our exclusive Single Climb Solution™ concept - bolt on modules to upgrade or repair your Superquad™ or Silhouette™ that can be installed with the antenna in place using a few common hand tools. Having a new module on site before the climb is more cost effective than several round trips on the tower and it minimizes the disruption to your daily ENG operations.
*Some restrictions apply, contact NSI for details.
For assistance with your NSI system, contact NSI at 410.964.8400 (8 AM to 8 PM EST, Monday-Friday) or



