NSI SUPPORT


Sales Support

Need additional information about a product? Sales support is available during normal business hours, Monday through Friday, 8:30 AM - 4:00 PM U.S. Eastern Standard Time (excluding U.S. holidays) via telephone (410-964-8400 ext 103) or contact us here.




Technical Support

NSI has a well established reputation for responsive technical support. Technical support for NSI equipment is available during normal business hours, Monday through Friday 8:30 AM - 4:00 PM U.S. Eastern Standard Time (excluding U.S. holidays) via telephone (410-964-8400 ext 102) or contact us here.




NSI Smart Support

NSI Smart Support is an optional program for post warranty NSI equipment. It includes an MC5 software upgrade to ensure the optimum performance of your NSI equipment. It also includes Priority Technical Support (PTS) for the MC5 remote control as well as NSI antennas and control units, to minimize downtime.

KEY FEATURES
The 12-month term of Smart Support includes:

  • An MC5 remote control software upgrade
  • Priority Technical Support (PTS) via telephone or email during normal business hours

PURCHASING NSI SMART SUPPORT
NSI Smart Support is available for purchase through NSI only. Contact NSI via telephone (410-964-8400 ext 103) or contact us here for details.